T/Line Involved

As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. We have a great relationship with all our suppliers, and will work directly with them and You to ensure any warranty issues are rectified in a timely manner.

Scanpan Warranty

SCANPAN fully guarantee this product to be free from material and manufacturing defects for a period of 10 years from purchase.

SCANPAN will at its discretion, repair or replace at no charge unsatisfactory products which are returned to Sheldon and Hammond Pty. Ltd.

Damage caused by misuse or abuse is not covered by this guarantee.

If claiming SCANPAN products, please use warranty card in product box.

Contact us through EBAY messages.

Returns Policy

We want you to be 100% happy with your T/Line purchase and if the condition of the product isn't holding up its end of the bargain, we'll fix it in a hassle-free manner.

Not convinced?
We'll even offer you a 30-day exchange or refund if you change your mind. Just send the item back to us within 30 days of receiving it and we will offer you a refund of the final price minus Postage.